# Refund & Returns Policy
**Last Updated: September 23, 2026**
At **ASH Sports**, we want you to be satisfied with your purchase. If you receive an item that is damaged, defective, incorrect, or otherwise eligible for return under this policy, we’re here to help.
Please read the following policy before requesting a return or refund.
## 1. Return Period
You may request a return within **30 days of receiving your order**.
To be eligible for a return, the item must:
* Be unused and unworn
* Be in its original condition
* Have the original tags attached, where applicable
* Be returned in the original packaging where reasonably possible
* Include the order details or proof of purchase
Items that do not meet these conditions may not be eligible for a return.
## 2. Items That Cannot Be Returned
Certain products may not be eligible for return for hygiene, safety, or other reasons, including:
* Used or worn sportswear
* Items that have been washed
* Products damaged after delivery due to improper use
* Items without required tags or labels
* Gift cards
* Clearance or final-sale items, where specifically identified as non-returnable
## 3. Damaged or Incorrect Items
Please inspect your order when it arrives.
If you receive a damaged, defective, or incorrect product, contact us as soon as possible w